SHIPPING

Shipping Policy 

At Alyra, we strive to get your order to you as quickly as possible. Every phone case is carefully packaged and dispatched with care to ensure it reaches you safely.

Processing Time

• Orders are processed within 1–3 business days after payment is received.
• Once shipped, you will receive a confirmation email with tracking details.

Delivery Times

• Delivery times vary depending on your location and the shipping method selected at checkout.
• While we work hard to ensure fast delivery, please note that delays caused by couriers, postal services, customs, or other third parties are beyond our control.

Shipping Costs

• Shipping costs are calculated at checkout and are non-refundable.
• Free shipping promotions (if applicable) will be clearly stated at checkout.

Incorrect Addresses

• Please ensure your shipping address is correct at the time of purchase. Alyra is not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages

• If your order arrives damaged, please contact us within 7 days of delivery with photos so we can assist you.
• If your package is lost in transit, we’ll do our best to help locate it, but ultimate responsibility lies with the shipping carrier.